{"id":3089,"date":"2025-08-13T11:46:04","date_gmt":"2025-08-13T11:46:04","guid":{"rendered":"https:\/\/helmerhof.de\/privacy\/"},"modified":"2026-02-05T17:51:46","modified_gmt":"2026-02-05T17:51:46","slug":"privacy","status":"publish","type":"page","link":"https:\/\/helmerhof.de\/en\/privacy\/","title":{"rendered":"Data protection"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3089\" class=\"elementor elementor-3089 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a86d4d7 e-flex e-con-boxed e-con e-child\" data-id=\"a86d4d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fd1a736 e-con-full e-flex e-con e-child\" data-id=\"fd1a736\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11062a8 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"11062a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Data protection<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58188ed e-flex e-con-boxed e-con e-parent\" data-id=\"58188ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa96514 elementor-widget elementor-widget-text-editor\" data-id=\"fa96514\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"text\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"275\" data-end=\"325\">Privacy policy<\/h2><p data-start=\"327\" data-end=\"587\">This privacy policy informs you about how personal data is processed on this website. The protection of this data is important to us, and we treat it in accordance with the applicable data protection laws, especially the General Data Protection Regulation.<\/p><h2 data-start=\"589\" data-end=\"608\">Responsible party<\/h2><p data-start=\"609\" data-end=\"696\">Helmerhof OHG<br \/>Frauenbergstr. 9<br \/>87645 Schwangau<br data-start=\"665\" data-end=\"668\" \/>E-mail: <a href=\"mailto:info@helmerhof.de\">info@helmerhof.de<\/a><\/p><h2 data-start=\"698\" data-end=\"708\">Hosting<\/h2><p data-start=\"709\" data-end=\"1070\">The website is hosted by IONOS. When accessing the pages, data such as IP address, time of access, requested files, and information about the device used are automatically processed. This data is stored server-side to ensure the operation and security of the website. It is not evaluated for marketing purposes.<\/p><h2 data-start=\"1072\" data-end=\"1108\">Access data and server log files<\/h2><p data-start=\"1109\" data-end=\"1426\">IONOS processes the following data: browser type and browser version, operating system, referrer URL, hostname of the accessing computer, time of the server request, and IP address. This data is processed automatically for technical reasons and then deleted. It is not used to identify individuals.<\/p><h2 data-start=\"1428\" data-end=\"1464\">Legal bases of processing<\/h2><p data-start=\"1465\" data-end=\"1532\">Personal data is processed on the following bases:<\/p><ul data-start=\"1533\" data-end=\"1859\"><li data-start=\"1533\" data-end=\"1614\"><p data-start=\"1535\" data-end=\"1614\">for the performance of a contract or to carry out pre-contractual measures<\/p><\/li><li data-start=\"1615\" data-end=\"1745\"><p data-start=\"1617\" data-end=\"1745\">to protect legitimate interests, for example, in defending against attacks or for the technical provision of the website<\/p><\/li><li data-start=\"1746\" data-end=\"1820\"><p data-start=\"1748\" data-end=\"1820\">to the extent that consent has been given (via CookieBot or forms)<\/p><\/li><li data-start=\"1821\" data-end=\"1859\"><p data-start=\"1823\" data-end=\"1859\">to fulfill legal obligations<\/p><\/li><\/ul><h2 data-start=\"1861\" data-end=\"1877\">Storage period<\/h2><p data-start=\"1878\" data-end=\"2307\">Personal data is only stored for as long as it is necessary for the respective purpose. Relevant factors include legal retention obligations, security requirements, and technical necessities. Server log files are usually automatically deleted after a short time. Contact form data is deleted as soon as the request has been completed, provided that there are no legal retention periods.<\/p><h2 data-start=\"2309\" data-end=\"2334\">Use of cookies<\/h2><p data-start=\"2335\" data-end=\"2636\">We use CookieBot (Usercentrics) to manage cookies and consents. When you first visit the website, a notice appears allowing users to individually decide which cookies are allowed. CookieBot sets technically necessary cookies to save these settings.<\/p><p data-start=\"2638\" data-end=\"2701\">No non-essential cookies are set without consent.<\/p><h2 data-start=\"2703\" data-end=\"2733\">Elementor and Elementor Pro<\/h2><p data-start=\"2734\" data-end=\"3001\">We use Elementor and Elementor Pro to design the content of the website. When accessed, no personal data is transferred to third parties. Elementor can process technically necessary data locally, for example, to display layouts or widget functions.<\/p><h2 data-start=\"210\" data-end=\"237\">Contact Form (Elementor)<\/h2><p data-start=\"239\" data-end=\"446\">If you contact us via the contact form provided on this website, the personal data you enter (such as name, email address, stay details, number of persons, and the content of your inquiry) will be processed.<\/p><p data-start=\"448\" data-end=\"614\">The data entered in the form is <strong data-start=\"480\" data-end=\"509\">not stored on the website<\/strong>.<br data-start=\"510\" data-end=\"513\" \/>After submitting the form, the data is transmitted <strong data-start=\"564\" data-end=\"588\">exclusively by email<\/strong> to the following address:<\/p><p data-start=\"616\" data-end=\"637\"><strong data-start=\"616\" data-end=\"637\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"618\" data-end=\"635\">info@helmerhof.de<\/a><\/strong><\/p><p data-start=\"639\" data-end=\"741\">Further processing and storage of the data takes place solely within the scope of email communication.<\/p><p data-start=\"743\" data-end=\"871\">In addition to the information you actively provide, the following <strong data-start=\"810\" data-end=\"833\">technical meta data<\/strong> is transmitted for technical reasons:<\/p><ul data-start=\"873\" data-end=\"1046\"><li data-start=\"873\" data-end=\"905\"><p data-start=\"875\" data-end=\"905\">Date and time of the inquiry<\/p><\/li><li data-start=\"906\" data-end=\"927\"><p data-start=\"908\" data-end=\"927\">Accessed page URL<\/p><\/li><li data-start=\"928\" data-end=\"975\"><p data-start=\"930\" data-end=\"975\">Browser and device information (user agent)<\/p><\/li><li data-start=\"976\" data-end=\"990\"><p data-start=\"978\" data-end=\"990\">IP address<\/p><\/li><li data-start=\"991\" data-end=\"1046\"><p data-start=\"993\" data-end=\"1046\">If applicable, internal form or process identifiers<\/p><\/li><\/ul><p data-start=\"1048\" data-end=\"1222\">This meta data is used exclusively for <strong data-start=\"1087\" data-end=\"1113\">technical traceability<\/strong>, <strong data-start=\"1115\" data-end=\"1136\">security purposes<\/strong>, and the <strong data-start=\"1146\" data-end=\"1170\">prevention of misuse<\/strong> (e.g. spam) and is not used for any other purposes.<\/p><h3 data-start=\"1224\" data-end=\"1249\">Purpose of Processing<\/h3><p data-start=\"1250\" data-end=\"1375\">The processing of personal data is carried out solely for the purpose of handling your inquiry and for related communication.<\/p><h3 data-start=\"1377\" data-end=\"1392\">Legal Basis<\/h3><p data-start=\"1393\" data-end=\"1673\">The processing of data is based on<br data-start=\"1427\" data-end=\"1430\" \/><strong data-start=\"1430\" data-end=\"1451\">Art. 6(1)(b) GDPR<\/strong> (pre-contractual measures or performance of a contract)<br data-start=\"1507\" data-end=\"1510\" \/>and, where no contractual relationship is established, on<br data-start=\"1567\" data-end=\"1570\" \/><strong data-start=\"1570\" data-end=\"1591\">Art. 6(1)(f) GDPR<\/strong> (legitimate interest in responding to inquiries and ensuring technical security).<\/p><h3 data-start=\"1675\" data-end=\"1693\">Storage Period<\/h3><p data-start=\"1694\" data-end=\"1899\">The data transmitted via the contact form is stored only within the scope of email communication and only for as long as necessary to process your inquiry or as required by statutory retention obligations.<\/p><h3 data-start=\"1901\" data-end=\"1932\">Disclosure to Third Parties<\/h3><p data-start=\"1933\" data-end=\"1981\">The data will not be passed on to third parties.<\/p><h3 data-start=\"1983\" data-end=\"2006\">Data Subject Rights<\/h3><p data-start=\"2007\" data-end=\"2300\">You have the right to obtain information about your personal data, as well as the right to rectification, erasure, or restriction of processing.<br data-start=\"2151\" data-end=\"2154\" \/>You also have the right to object to the processing of your personal data.<br data-start=\"2228\" data-end=\"2231\" \/>Please contact us at the email address stated above for this purpose.<\/p><h2 data-start=\"3326\" data-end=\"3341\">Use Any Font<\/h2><p data-start=\"3342\" data-end=\"3509\">With Use Any Font, fonts are integrated locally. No data is transferred to external servers. The fonts are loaded directly from our own hosting.<\/p><h2 data-start=\"3511\" data-end=\"3545\">Google Reviews (Trustindex)<\/h2><p data-start=\"3546\" data-end=\"3817\">We use the Trustindex plugin to display Google reviews. When this module is loaded, requests are sent to Google servers, which gives Google the IP address of the website visitors. This is technically necessary to be able to display the reviews.<\/p><p data-start=\"3819\" data-end=\"3880\">The integration takes place only after consent via CookieBot.<\/p><p data-start=\"3882\" data-end=\"3952\">Google Ireland Limited<br data-start=\"3904\" data-end=\"3907\" \/>Gordon House, Barrow Street, Dublin 4, Ireland<\/p><p data-start=\"3954\" data-end=\"4185\">Data can also be transferred to non-EU countries as part of the Google server structure. We have no influence on these processes. Google uses standard contractual clauses to ensure an adequate level of data protection.<\/p><h2 data-start=\"487\" data-end=\"501\">Google Maps<\/h2><p data-start=\"502\" data-end=\"782\">A map module from Google Maps is integrated on the contact page to display the location of the hotel. When the map is loaded, a connection is established to Google&#8217;s servers. Data such as IP address, device data, and accessed pages are transmitted to Google.<\/p><p data-start=\"784\" data-end=\"927\">The map will only be loaded after consent has been given via the CookieBot banner. The map is not displayed without consent.<\/p><p data-start=\"929\" data-end=\"999\">Google Ireland Limited<br data-start=\"951\" data-end=\"954\" \/>Gordon House, Barrow Street, Dublin 4, Ireland<\/p><p data-start=\"1001\" data-end=\"1284\">Google may also transfer data to countries outside the EU as part of its infrastructure. Google uses standard contractual clauses for this purpose, which are intended to ensure an adequate level of data protection. Further information can be found in Google&#8217;s privacy policy.<\/p><p data-start=\"1286\" data-end=\"1395\">The legal basis is the consent of the users, which can be revoked at any time via the cookie banner.<\/p><h2 data-start=\"4187\" data-end=\"4194\">WPML<\/h2><p data-start=\"4195\" data-end=\"4414\">WPML is used to provide multilingual content. A cookie is set that stores which language a user has chosen. No personal data is transferred to external services.<\/p><h2 data-start=\"4416\" data-end=\"4442\">Caching and optimization<\/h2><p data-start=\"4443\" data-end=\"4757\">The website uses caching functions (IONOS Performance Plugin and Seraphinite Accelerator) to improve loading times. Technical data such as the IP address can be processed for a short time. The data is used exclusively for technical optimization and is not stored for analysis purposes.<\/p><h2 data-start=\"4759\" data-end=\"4782\">Disclosure of data<\/h2><p data-start=\"4783\" data-end=\"4841\">Personal data will only be disclosed if:<\/p><ul data-start=\"4842\" data-end=\"5031\"><li data-start=\"4842\" data-end=\"4897\"><p data-start=\"4844\" data-end=\"4897\">this is necessary for the fulfillment of a contract<\/p><\/li><li data-start=\"4898\" data-end=\"4928\"><p data-start=\"4900\" data-end=\"4928\">consent is given<\/p><\/li><li data-start=\"4929\" data-end=\"4971\"><p data-start=\"4931\" data-end=\"4971\">there is a legal obligation<\/p><\/li><li data-start=\"4972\" data-end=\"5031\"><p data-start=\"4974\" data-end=\"5031\">it is necessary to protect legitimate interests<\/p><\/li><\/ul><p data-start=\"5033\" data-end=\"5092\">No data is passed on for advertising or tracking purposes.<\/p><h2 data-start=\"5094\" data-end=\"5112\">Contact<\/h2><p data-start=\"5113\" data-end=\"5366\">When you contact us, information such as your name, e-mail address and message will be processed. This information is used exclusively to process the request. The legal basis is our legitimate interest or a pre-contractual measure.<\/p><h2 data-start=\"5368\" data-end=\"5404\">International data transfers<\/h2><p data-start=\"5405\" data-end=\"5669\">When services such as Google are used, it may happen that data is transferred to countries outside the European Union. Standard contractual clauses are generally used, which are intended to ensure an adequate level of protection.<\/p><h2 data-start=\"5671\" data-end=\"5691\">Rights of users<\/h2><p data-start=\"5692\" data-end=\"5721\">Users have the following rights:<\/p><ul data-start=\"5722\" data-end=\"5912\"><li data-start=\"5722\" data-end=\"5758\"><p data-start=\"5724\" data-end=\"5758\">Information about stored data<\/p><\/li><li data-start=\"5759\" data-end=\"5790\"><p data-start=\"5761\" data-end=\"5790\">Correction of incorrect data<\/p><\/li><li data-start=\"5791\" data-end=\"5813\"><p data-start=\"5793\" data-end=\"5813\">Deletion of data<\/p><\/li><li data-start=\"5814\" data-end=\"5848\"><p data-start=\"5816\" data-end=\"5848\">Restriction of processing<\/p><\/li><li data-start=\"5849\" data-end=\"5887\"><p data-start=\"5851\" data-end=\"5887\">Objection to the processing<\/p><\/li><li data-start=\"5888\" data-end=\"5912\"><p data-start=\"5890\" data-end=\"5912\">Data portability<\/p><\/li><\/ul><p data-start=\"5914\" data-end=\"5970\">Requests can be sent to <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5933\" data-end=\"5953\">info@good-digital.de<\/a>.<\/p><h2 data-start=\"5972\" data-end=\"6002\">Withdrawal of consent<\/h2><p data-start=\"6003\" data-end=\"6138\">Consent can be withdrawn at any time with effect for the future. Processing that has already taken place remains unaffected.<\/p><h2 data-start=\"6140\" data-end=\"6158\">Right to complain<\/h2><p data-start=\"6159\" data-end=\"6380\">Data subjects have the right to complain to a data protection authority if they believe that their data has been processed unlawfully. In Bavaria, this is the Bavarian State Office for Data Protection Supervision.<\/p><h2 data-start=\"6382\" data-end=\"6395\">Security<\/h2><p data-start=\"6396\" data-end=\"6484\">The website uses SSL\/TLS encryption to protect data during transmission.<\/p><h2 data-start=\"6486\" data-end=\"6527\">Changes to this privacy policy<\/h2><p data-start=\"6528\" data-end=\"6683\">This declaration can be adapted in the event of technical or legal changes. The current version is always available on this website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Data protection Privacy policy This privacy policy informs you about how personal data is processed on this website. The protection of this data is important to us, and we treat it in accordance with the applicable data protection laws, especially the General Data Protection Regulation. Responsible party Helmerhof OHGFrauenbergstr. 987645 SchwangauE-mail: info@helmerhof.de Hosting The website [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3089","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/helmerhof.de\/en\/wp-json\/wp\/v2\/pages\/3089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helmerhof.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/helmerhof.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/helmerhof.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helmerhof.de\/en\/wp-json\/wp\/v2\/comments?post=3089"}],"version-history":[{"count":10,"href":"https:\/\/helmerhof.de\/en\/wp-json\/wp\/v2\/pages\/3089\/revisions"}],"predecessor-version":[{"id":4127,"href":"https:\/\/helmerhof.de\/en\/wp-json\/wp\/v2\/pages\/3089\/revisions\/4127"}],"wp:attachment":[{"href":"https:\/\/helmerhof.de\/en\/wp-json\/wp\/v2\/media?parent=3089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}