Data protection
Privacy policy
This privacy policy informs you about how personal data is processed on this website. The protection of this data is important to us, and we treat it in accordance with the applicable data protection laws, especially the General Data Protection Regulation.
Responsible party
Helmerhof OHG
Frauenbergstr. 9
87645 Schwangau
E-mail: info@helmerhof.de
Hosting
The website is hosted by IONOS. When accessing the pages, data such as IP address, time of access, requested files, and information about the device used are automatically processed. This data is stored server-side to ensure the operation and security of the website. It is not evaluated for marketing purposes.
Access data and server log files
IONOS processes the following data: browser type and browser version, operating system, referrer URL, hostname of the accessing computer, time of the server request, and IP address. This data is processed automatically for technical reasons and then deleted. It is not used to identify individuals.
Legal bases of processing
Personal data is processed on the following bases:
for the performance of a contract or to carry out pre-contractual measures
to protect legitimate interests, for example, in defending against attacks or for the technical provision of the website
to the extent that consent has been given (via CookieBot or forms)
to fulfill legal obligations
Storage period
Personal data is only stored for as long as it is necessary for the respective purpose. Relevant factors include legal retention obligations, security requirements, and technical necessities. Server log files are usually automatically deleted after a short time. Contact form data is deleted as soon as the request has been completed, provided that there are no legal retention periods.
Use of cookies
We use CookieBot (Usercentrics) to manage cookies and consents. When you first visit the website, a notice appears allowing users to individually decide which cookies are allowed. CookieBot sets technically necessary cookies to save these settings.
No non-essential cookies are set without consent.
Elementor and Elementor Pro
We use Elementor and Elementor Pro to design the content of the website. When accessed, no personal data is transferred to third parties. Elementor can process technically necessary data locally, for example, to display layouts or widget functions.
MetForm
Messages can be sent to us via the contact form. The data entered by the user is transmitted and forwarded by e-mail. It is used exclusively to process the request. Google reCAPTCHA is not used. The data will not be passed on to third parties.
Use Any Font
With Use Any Font, fonts are integrated locally. No data is transferred to external servers. The fonts are loaded directly from our own hosting.
Google Reviews (Trustindex)
We use the Trustindex plugin to display Google reviews. When this module is loaded, requests are sent to Google servers, which gives Google the IP address of the website visitors. This is technically necessary to be able to display the reviews.
The integration takes place only after consent via CookieBot.
Google Ireland Limited
Gordon House, Barrow Street, Dublin 4, Ireland
Data can also be transferred to non-EU countries as part of the Google server structure. We have no influence on these processes. Google uses standard contractual clauses to ensure an adequate level of data protection.
Google Maps
A map module from Google Maps is integrated on the contact page to display the location of the hotel. When the map is loaded, a connection is established to Google’s servers. Data such as IP address, device data, and accessed pages are transmitted to Google.
The map will only be loaded after consent has been given via the CookieBot banner. The map is not displayed without consent.
Google Ireland Limited
Gordon House, Barrow Street, Dublin 4, Ireland
Google may also transfer data to countries outside the EU as part of its infrastructure. Google uses standard contractual clauses for this purpose, which are intended to ensure an adequate level of data protection. Further information can be found in Google’s privacy policy.
The legal basis is the consent of the users, which can be revoked at any time via the cookie banner.
WPML
WPML is used to provide multilingual content. A cookie is set that stores which language a user has chosen. No personal data is transferred to external services.
Caching and optimization
The website uses caching functions (IONOS Performance Plugin and Seraphinite Accelerator) to improve loading times. Technical data such as the IP address can be processed for a short time. The data is used exclusively for technical optimization and is not stored for analysis purposes.
Disclosure of data
Personal data will only be disclosed if:
this is necessary for the fulfillment of a contract
consent is given
there is a legal obligation
it is necessary to protect legitimate interests
No data is passed on for advertising or tracking purposes.
Contact
When you contact us, information such as your name, e-mail address and message will be processed. This information is used exclusively to process the request. The legal basis is our legitimate interest or a pre-contractual measure.
International data transfers
When services such as Google are used, it may happen that data is transferred to countries outside the European Union. Standard contractual clauses are generally used, which are intended to ensure an adequate level of protection.
Rights of users
Users have the following rights:
Information about stored data
Correction of incorrect data
Deletion of data
Restriction of processing
Objection to the processing
Data portability
Requests can be sent to info@good-digital.de.
Withdrawal of consent
Consent can be withdrawn at any time with effect for the future. Processing that has already taken place remains unaffected.
Right to complain
Data subjects have the right to complain to a data protection authority if they believe that their data has been processed unlawfully. In Bavaria, this is the Bavarian State Office for Data Protection Supervision.
Security
The website uses SSL/TLS encryption to protect data during transmission.
Changes to this privacy policy
This declaration can be adapted in the event of technical or legal changes. The current version is always available on this website.